Terms of Service

Last updated: Wed Dec 3 2025

These Terms of Service (“Terms”) govern your access to and use of the website https://keoai.dev and the services provided by KeoAI (“Company,” “we,” “us,” or “our”). By accessing or using our website or services, you agree to be bound by these Terms.

If you do not agree to these Terms, you may not use our services.


1. Company Information

Business Name: KeoAI
Business Address: Remote / Online Business – Johannesburg, South Africa
Website: https://keoai.dev
Contact
Email: [email protected]


2. Description of Services

KeoAI provides AI-powered automation services, including but not limited to:

AI-powered receptionists

AI chatbots

Lead qualification and appointment booking automation

Customer support automation

These services may be tailored for industries such as:

Automotive

Travel

Solar

Roofing

Siding

Window remodeling

Clinics

Kitchen remodeling

Flooring

And other similar service-based industries

Services may be offered as one-time implementations, monthly subscriptions, or a combination of both.


3. Eligibility

Our services are available only to businesses and professionals.

By using our services, you represent and warrant that:

You are acting on behalf of a business entity, and

You are at least 18 years old, and

You have the authority to enter into this agreement on behalf of your business.


4. Accounts and Access

You are responsible for maintaining the confidentiality of any login credentials or access provided to you. You are responsible for all activity that occurs under your account.


5. Payment Terms

KeoAI offers one-time fees and monthly subscription plans.

Free trials may be offered at KeoAI’s discretion.

All payments are non-refundable, unless otherwise agreed to in writing.

Subscription fees are billed monthly unless otherwise stated.

Failure to pay may result in suspension or termination of services.


6. User Responsibilities and Acceptable Use

You agree that you will not:

Use the services for any illegal, deceptive, or fraudulent purposes

Use AI systems to generate or distribute harmful, abusive, or unlawful content

Infringe upon the intellectual property rights of third parties

Reverse engineer, copy, resell, sublicense, or exploit KeoAI’s software, AI models, or systems

Attempt to bypass security or access systems without authorization

You are solely responsible for ensuring that your use of the services complies with all applicable laws and regulations.


7. Intellectual Property

KeoAI Intellectual Property

All rights, title, and interest in and to:

KeoAI software

AI models

Automation systems

Branding

Website content

Frameworks and workflows

remain the exclusive property of KeoAI.

Client Intellectual Property

Clients retain ownership of:

Their business data

Their content

Their customer information

AI Outputs

AI-generated outputs are provided for permitted business use only within the scope of the services.
Clients are responsible for reviewing, validating, and using AI outputs appropriately. KeoAI does not guarantee accuracy, completeness, or suitability of AI outputs.


8. No Guarantees

KeoAI does not guarantee:

Revenue increases

Lead volume

Sales conversions

Business performance

Results depend on many factors outside our control. Services are provided on an “as-is” and “as-available” basis.


9. Data and Privacy

Your use of the services is also governed by our Privacy Policy, which explains how we collect, use, and protect personal data.


10. Limitation of Liability

To the maximum extent permitted by law:

KeoAI shall not be liable for indirect, incidental, special, consequential, or loss-of-profit damages.

KeoAI’s total liability shall not exceed the amount paid by you to KeoAI in the three (3) months preceding the claim.

You agree that you use the services at your own risk.


11. Termination

You may cancel your services at any time.

KeoAI may suspend or terminate services at any time, with or without cause.

Upon termination, outstanding fees remain payable.

Termination does not affect any provisions that should reasonably survive termination, including intellectual property and liability clauses.


12. Governing Law

These Terms are governed by and interpreted in accordance with the laws of South Africa, without regard to conflict-of-law principles.


13. Changes to These Terms

KeoAI reserves the right to modify these Terms at any time. Updates will be posted on this page with an updated “Last updated” date. Continued use of the services constitutes acceptance of the revised Terms.


14. Contact Information

If you have any questions about these Terms, please contact:

Email: [email protected]


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