Privacy Policy
Last updated: Wed Dec 3 2025
KeoAI (“we,” “us,” or “our”) operates as a remote, online business based in Johannesburg, South Africa. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://keoai.dev or use our services.
By accessing or using our website or services, you consent to the practices described in this Privacy Policy.
1. Who We Are
Business Name: KeoAI
Business Location: Remote / Online Business – Johannesburg, South Africa
Website: https://keoai.dev
Contact Email: [email protected]
2. Information We Collect
We may collect the following types of personal data:
Information You Provide Directly
Name
Email address
Phone number
Company name
Chat messages and form submissions
Calendar booking information
Information Collected Automatically
IP address
Browser type and device information
Website usage data and analytics
Cookies and similar tracking technologies
Sensitive Information
We do not intentionally collect sensitive personal data (such as health, legal, or financial records). If such data is voluntarily provided, it is handled with appropriate safeguards.
3. How We Use Your Information
We use personal data for the following purposes:
Providing AI automation and consulting services
Lead qualification and appointment booking
Customer support and communication
Marketing and outreach (with opt-out options)
Website analytics and performance optimization
Improving our AI systems and service delivery
Legal, regulatory, and compliance obligations
4. AI and Automated Processing
KeoAI provides AI-powered automation services. User data may be processed by AI systems to:
Respond to inquiries
Qualify leads
Automate follow-ups and workflows
Where applicable, data used for AI improvement is anonymized or aggregated. We do not sell personal data or use it for automated decision-making that produces legal or similarly significant effects without human oversight.
5. Third-Party Services
We use trusted third-party providers to operate our business, including but not limited to:
GoHighLevel (CRM & automation)
OpenAI (AI processing)
Grok (AI processing)
Twilio (SMS and communication services)
These providers process data only as necessary to perform services on our behalf and are contractually obligated to protect your information.
6. Data Retention
We retain personal data until a user requests deletion, unless a longer retention period is required or permitted by law.
7. Your Rights
Depending on your jurisdiction, you have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Opt out of marketing communications
Object to or restrict certain processing activities
To exercise your rights, contact us at [email protected].
8. Cookies and Analytics
We use cookies and analytics tools to:
Understand how users interact with our website
Improve website performance and user experience
You can control cookies through your browser settings.
9. Data Security
We take reasonable technical and organizational measures to protect your data, including:
Encrypted servers
Secure cloud infrastructure
Limited access controls
Use of reputable third-party service providers
However, no system is 100% secure, and we cannot guarantee absolute security.
10. International Data Processing
Your data is processed and stored within South Africa. We do not intentionally transfer personal data outside South Africa. Where third-party tools are involved, appropriate safeguards are applied.
11. Children’s Privacy
Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal data from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
13. Contact Us
If you have questions or concerns about this Privacy Policy or your data, please contact:
Email: [email protected]
Role: KeoAI Privacy Administrator
